I am a Product Leader with 6+ years of experience in building products around the world. Recently, I've focused on Data products particularly Experimentation, Attribution, and Incrementality as a platform. Prior, I've held a position of (fullstack) engineer and have built products for global companies such as CNN, A+E Networks, Singapore Press Holdings, Pizza Express Hong Kong, Magnus Carlsen, and South China Morning Post.
Define product vision and strategy of the experimentation platform based on customer needs and aligning to company's strategic initiatives. Conducted company-wide customer journey workshops for Product Managers, Analysts, and Engineers to identify opportunities. Simplify the architecture of the platform to streamline processes and provide a centralised end-to-end solution.
Implemented a company-wide dashboard and alerting to regularly monitor the funnel health of the mobile apps. Presented business cases to improve app loading time, improving filters and sort usage, and region-specific enhancements.
Improved the overall customer experience and conversion for CJK users in the region (China, Taiwan, Korea, Japan, Hong Kong) by implementing region-specific features on the website and mobile apps such as voice search, quick select on typeahead items, and CJK tokenizers on Apachesolr.
Lead the engineering team based in India and UK to develop the CNNGo website (now called CNN Travel).
Overall set up of the business and ownership including P&L management. Grew the company from just me to a team of 7 engineers and UI/UX. The company operated with the business model of providing tech teams to other businesses with focus on continously improving the process to effectively deliver client's needs.
Apart from being a Product Manager, I like to play music at home with my Telecaster and Fender Mustang GT40 amplifier. I used to play in a punk/ska band but recently, I've enjoyed indie music from bands such as Death Cab for Cutie, Two Doors Cinema Club and Crash Captains
When forced indoors, I spend a large amount of my free time exploring the latest technology advancements in the front-end web development world.